The Westin Harbour Castle, Toronto
Qué dicen los huéspedes
Perfect location for downtown and for walking the waterfront. Comfy, clean rooms with good bathroom supplies. Very fast elevators. Friendly and helpful staff.
Eric
julio de 2023
Location. The breakfast buffet was amazing every morning. I didn’t appreciate though that for 3 of us, only two buffets were included. I still spend more money on breakfast, as the other prices were pretty inflated. However, Alex who worked as a waiter, in the Mizzen was absolutely amazing. He was one of the best servers I have ever had. He deserves high praise, and much gratitude from me. He made the breakfast, not the food:)
Lisa
marzo de 2023
The room was clean and there was plenty of room for four of us having a girls night and attending a concert. We had two double beds and a great view of the city and the lake. Great location close to restaurants and Scotiabank Arena. Front desk staff very pleasant. The buffet breakfast was fresh and delicious with plenty of options.
Amandar71
abril de 2023
I love the fact that I told them my family has bad allergies with pet and due to the fact that they can't guarantee no pet has ever stayed in the room, they steam cleaned the carpet! The floor was still damp when we got there but I requested a fan so when we came back from our dinner, the floor was dry! Thank you for going the extra mile to make my family stay great! The valet and rest of the staff was courteous and professional. Location was also a big bonus.
Yia
septiembre de 2023
Jasmine at reception did a fantastic job checking us in. She was in-training but you wouldn’t know it. Although the Hotel itself has aged quite a bit and is looking a little worn, it’s people like Jasmine going the extra-mile that make up for it. The breakfast buffet was delicious and the staff were excellent there as well.
Bradley
agosto de 2022
Buffet Breakfast was very good especially the omelette station (this was included in my booking) and all the waiting staff were very efficient and friendly. The hotel itself was in an excellent location close to many great restaurants and the harbour and various attractions. The running club was a nice touch.
Dee
octubre de 2022
The staff at the Westin were very helpful and took on my comments when I was offered an accessible room but declined to take it in favour of a room with a bath. The swimming pool is located between the north and south towers of the hotel with great views into Toronto. Concierge arranged my complimentary bike use and I was able to store my luggage after check out before my return flight. I stayed on two separate occasions in the same week and because the second room was on a lower floor than the first I was given a complimentary breakfast at the hotel which was very nice.
Rachel
octubre de 2022
Fantastic location on the waterfront with views over Lake Ontario. The activities on the lake (ferries, planes arriving at the city airport, sailing boats, tourist boats, paddle boarders, the islands, fireworks, air displays) provide constant entertainment. The room was spacious and comfortable, which was fortunate as we ended up staying 13 nights (due to COVID). The buffet breakfasts (included in our package) were good quality. When we needed to self-isolate the hotel offered us a room service breakfast budget which was more than adequate. The room service receptionist was extremely friendly and helpful, and made the whole self-isolation experience endurable.
Louise
septiembre de 2022
Location was excellent but the staff went above and beyond what could have been expected. We had to leave early due to hurricane Ian barreling towards our home in Florida. Carvin Contractor, the concierge on duty was able to cancel my dinner reservations at CN tower 360 without a charge. we arrived on our 28th anniversary and waiting for us was a complementary bottle of champagne. After our dinner in a nearby restaurant, we return to find more goodies and a bottle of wine complements of the management with very sincere personal notes about our predicament. I just can’t say enough good things about the staff and management of this fine hotel. We will definitely be back, probably this summer.
Carlene
octubre de 2022
Location is perfect for the waterfront and downtown sports and exhibitions. The room was clean and spacious and the bathroom toiletries provided were very good. The breakfast buffet is extensive.
Eric
mayo de 2022
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